Privacy Policy

 CCTV Privacy Notice

This privacy notice explains what personal information is collected, what it is used for and who it is provided to. The notice also describes why we require your data, and the legal basis on which we do this. This privacy notice relates to our CCTV system.

What personal information does this service use?

The CCTV system (located in and around our offices at Anglia Computer Solutions Business Ltd – 28 Bertieward Way, Dereham) captures images of people and vehicles in and around where a camera is located. All of our cameras are fixed and there are signs clearly displayed at each location. The council does not operate any covert CCTV.

What is your information used for?

We use your personal data for the following reasons:

• deter crime, improve public safety and enhance the general public perception of safety
• assist in the prevention and reduction of anti-social behaviour
• assist in the tracking and apprehension of persons who are suspected of having committed a criminal offence
• to assist the company in its enforcement and regulatory functions
• deterring violent or aggressive behaviour towards council staff
• car park management
• protecting business property and assets
• assisting in grievances, formal complaints and investigations.

Legal basis for using your information

Under the General Data Protection Regulations (GDPR) the legal basis for processing is:

• Article 6(1)(e) – processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority
• Article 9(2)(e) – processing relates to  personal data which is manifestly made public by the data subject.

Where has your personal information come from?

The images are captured because you are present in the area which is covered by the CCTV system.

Who will we share your personal information with?

Your personal data may be shared securely with the following, where it is both necessary and appropriate to do so:

• representatives of the person or company whose personal data we are processing
• insurance companies
• ombudsman and regulatory authorities
• courts and tribunals
• police forces
• regulatory bodies
• prosecuting authorities.

Your information will not be disclosed to any other organisations, except where we are required and allowed to by law.

How long will we keep your information?

Images captured by CCTV will not be kept for longer than 28 days. However, on occasions there may be a need to keep images for longer, for example where a crime is being investigated.

Transferring your data outside the UK or European Union

We will not transfer the personal data you have provided outside of the UK or European Union, unless this is permitted in accordance with the Data Protection Act 2018.

Online privacy statement

Personal data
Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:

“any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

How we use your information
This privacy notice tells you how we, Anglia Computer Solutions Business Ltd, will collect and use your personal data for the services we offer – primarily in the pursuit of offering property surveying services.

Why does Anglia Computer Solutions Business Ltd need to collect and store personal data?
In order for us to provide you with IT products and services we need to collect personal data for correspondence purposes and service provision. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.

In terms of being contacted for marketing purposes Anglia Computer Solutions Business Ltd would contact you for additional consent.

Will Anglia Computer Solutions Business Ltd share my personal data with anyone else?
We may pass your personal data on to third-party service providers contracted to Anglia Computer Solutions Business Ltd in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfit the service they provide you on our behalf. When they no longer need your data to fulfil this service, they will dispose of the details in line with Anglia Computer Solutions Business Ltd’s procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.

How will Anglia Computer Solutions Business Ltd use the personal data it collects about me?
Anglia Computer Solutions Business Ltd will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. Anglia Computer Solutions Business Ltd is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.

Under what circumstances will Anglia Computer Solutions Business Ltd contact me?
Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.

Can I find out the personal data that the organisation holds about me?
Anglia Computer Solutions Business Ltd at your request, can confirm what information we hold about you and how it is processed. If Anglia Computer Solutions Business Ltd does hold personal data about you, you can request the following information:

• Identity and the contact details of the person or organisation that has determined how and why to process your data. In some cases, this will be a representative in the
• Contact details of the data protection officer, where
• The purpose of the processing as well as the legal basis for
• If the processing is based on the legitimate interests of Anglia Computer Solutions Business Ltd or a third party, information about those
• The categories of personal data collected, stored and
• Recipient(s) or categories of recipients that the data is/will be disclosed
• If we intend to transfer the personal data to a third country or international organisation, information about how we ensure this is done securely. The EU has approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your
• How long the data will be
• Details of your rights to correct, erase, restrict or object to such
• Information about your right to withdraw consent at any
• How to lodge a complaint with the supervisory
• Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such
• The source of personal data if it wasn’t collected directly from
• Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such

What forms of ID will I need to provide in order to access this?
Anglia Computer Solutions Business Ltd accepts the following forms of ID when information on your personal data is requested:

One of: Passport, driving license or birth certificate

And a copy of a utility bill (from the last three months showing full name and address)

Contact details of the Data Protection Officer / GDPR Owner: